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Helpdesk

Keep everyone in the loop with our online maintenance request and task logging application

Our Helpdesk eliminates the need for your occupiers to chase up maintenance requests. Using a combination of email notifications and a database tracking system, everyone is aware of the status of the request, from the initial task through to completion. Both our retail and commercial clients have found that moving this process online and linking it with a CAFM system:

  • Eliminates double keying
  • Clarifies audit trails
  • Improves time management
  • Reduces paper waste

For more information on how to incorporate Vicinitee.com into your commercial buildings, please contact Carol Shields on +44 (0) 207 505 4121 or email cshields@vicinitee.com|.